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Frequently Asked Questions
What is the CLAV Direct Club?
A direct connection between you and our Berlin HQ. Look forward to seasonal surprises, exclusive samples, and special benefits, only here in the shop.
Do I have to become a member?
No. All benefits apply automatically to every order in our online shop. No subscription, no fees.
How long does the seasonal gift run?
While supplies last – the CLAVSEASONS promo code will be deactivated at the change of season.
Can I decline gifts and receive a discount?
No. The gifts are an integral part of the direct order and cannot be redeemed for cash value.
Does free shipping still apply if I use the discount code?
Yes. Free shipping above your country's minimum order value also applies when you use the discount code CLAVSEASONS.
What seasonal products are available?
We change our selection monthly or seasonally, and regularly give you a product that perfectly suits the current time.
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